What is the best way to care for my leather bag?
Keep it out of direct sunlight. Store it in an open air wardrobe in a clean dust bag.
How does the VAT work when purchasing from outside of the Netherlands?
Please include your VAT number in the “Order Notes” section of the Checkout page and the appropriate action will be taken when creating the commercial invoice. If there is no VAT number submitted then the standard 21% VAT will be calculated.
What is the shipping cost?
On receipt of a new order we will take a look at the best shipping price to your area and include this in the commercial invoice. A commercial invoice is generally generated within 24 hours of receipt of a new order.
How do I go about returning/refunding my item?
Please take a look at our refunds and return policy here.
What is the privacy policy?
Please read more about our privacy policy here. We are committed to keeping your information safe and secure.